Today, as I was reviewing my mobile phone bill, I came across an unexpected charge for a GetContact Premium membership. Surprisingly, this charge has been recurring for the past three months, all without my knowledge or consent. Upon reviewing the app, it came to my attention that I do not have a Premium membership.
I'm being billed for a service that I never agreed to and that I'm not even getting. I'm sorry, but this is not acceptable. I want my money back.
Hello, Getcontact charged my card without my permission. This transaction occurred without my consent. I purchased the service three months ago, and while my subscription is still active, an additional charge was made to my card. I did not receive any warning or notification before this charge. This...
A month or two ago, I attempted to cancel my GetContact subscription, assuming it was successfully terminated. However, I recently discovered that the cancellation didn’t go through, and I was charged for a service I haven’t used. Initially, curiosity led me to explore the app and opt for the Premi...
I purchased a one-year Getcontact Premium membership, and ₺300 was deducted from my account. However, my Premium subscription has not been activated, and it has been over a week now. Despite the payment being processed, the app keeps asking me to subscribe again. I checked my bank statement, and th...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
I’ve been trying to cancel my Getcontact Premium subscription for months, but there’s no clear way to do it. When I purchased Premium, it was advertised that I could cancel anytime—but that’s clearly not the case. Despite my efforts, the app continues to charge me every month and I can’t stop it. T...
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