Hello, Getcontact charged my card without my permission. This transaction occurred without my consent. I purchased the service three months ago, and while my subscription is still active, an additional charge was made to my card. I did not receive any warning or notification before this charge. This is not my money, and I kindly request that the full amount be refunded to my card. I’ve attached the payment receipt for reference. Please review it and resolve this issue as soon as possible.
Today, as I was reviewing my mobile phone bill, I came across an unexpected charge for a GetContact Premium membership. Surprisingly, this charge has been recurring for the past three months, all without my knowledge or consent. Upon reviewing the app, it came to my attention that I do not have a Pr...
On September 5, 2025, a Premium monthly subscription was mistakenly activated on my Getcontact account, and ₺48.99 was charged. I did not intend to start this subscription, nor did I give deliberate consent for it. Since the subscription was activated without my clear approval, I have not yet cancel...
I accidentally purchased a membership through Getcontact because my card was saved, and I unknowingly made a one-click purchase. As soon as I realized the mistake, I immediately canceled the subscription via the Play Store. I also submitted a complaint through the "Contact Us" section on Getcontact'...
A month or two ago, I attempted to cancel my GetContact subscription, assuming it was successfully terminated. However, I recently discovered that the cancellation didn’t go through, and I was charged for a service I haven’t used. Initially, curiosity led me to explore the app and opt for the Premi...
On Wednesday, July 30, I purchased the Premium subscription for Getcontact through Google Play. After using it briefly, I realized it wasn’t what I expected and immediately requested a refund. Google Play processed and approved the refund, and in the transaction history, it shows that the refund was...
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