I use GeForce Now on my Mac device, and even though I’m an Ultimate member, I have to wait at least 15 minutes in queue every time I try to log in. Having to deal with this kind of wait time in a paid package—especially one that promises priority access for Ultimate members—is extremely disappointing.
This issue has been ongoing since November 16, 2025. When I contacted customer service, they were polite, but no actual solution was offered; I was simply told that nothing could be done due to high demand. I cannot accept “server load” as an excuse when I’m unable to fully use a service I’m paying for.
As Ultimate subscribers, we should not be forced to wait in queues. Therefore, I request that the waiting time for Ultimate members be completely removed, and that I receive the uninterrupted, priority access that was promised.
I am using a GeForce Now Ultimate subscription, but for about a week I have been experiencing queue issues every time I try to launch a game. Even though the Ultimate package is supposed to offer priority access, I am forced to wait in long queues for almost every game, and I feel that I am not rece...
I am an Ultimate package user on Nvidia GeForce Now by Gameplus. Even though I pay extra for the Ultimate package, for more than a week I’ve had to wait in long queues just to enter a game. This has been extremely disappointing, especially considering that the most basic promise of this “extra-privi...
I purchased a 12-month GeForce Now Ultimate plan on my Windows PC on 28.11.2025, but from the first day I have not received the promised features. Although the Ultimate plan is advertised as offering high performance, I constantly experience FPS drops from 240 FPS, stuttering, and serious connection...
About a week ago, I purchased a 1-year paid GeForce Now membership and paid $35. Today, when I sat down at my computer to play, I tried to start a game and got a “connecting” message, but it never actually connects and the game does not open. My internet speed is more than sufficient for gaming, yet...
I have a 3-month Nvidia GeForce Now subscription, but it has been causing significant problems recently. When I enter a game, it frequently freezes, and I’m often disconnected even though my internet connection is stable. What’s even more frustrating is that there’s no phone number or live support ...
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