I transferred TIA coins from my Gate.io account to Binance TR but mistakenly forgot to include the required memo code. I immediately contacted Binance TR about the issue, and thankfully, they reviewed the case and approved a refund on their end.
I then submitted all necessary TXID and transaction details to Gate.io support, expecting them to return the funds since Binance TR had already agreed. But Gate.io is refusing to process the refund unless I provide an email confirmation from Binance TR—something Binance TR has clearly stated they do not provide, as it's not part of their process.
Now my funds are stuck between two exchanges, and I’m left in limbo. I’ve done everything right on my end and provided all proof. The messages confirming everything are right there in the support threads.
Gate.io, this is your responsibility now. I demand you release my funds immediately and stop hiding behind impossible requests. Your customer shouldn’t suffer due to poor coordination between platforms.
I transferred USDT from Gate.io to Binance TR, but I entered an incorrect code, causing the funds to not reach my Binance TR account. After contacting Binance TR support, they informed me that the money needed to be returned to my Gate.io account and provided me with a TXID to resolve the issue. Ho...
I sent FET coins from Gate.io to Binance TR but mistakenly included an incomplete memo. Binance TR returned the FET coins to Gate.io, as confirmed with the refund transaction ID: FE26987E87615A6B080B0268A5E164036236121EC0B962F625ACA1D9452CEF1D. However, Gate.io has not credited the refund back to m...
I transferred USDT from my Binance TR account to my Gate.io TR account using the TRX (TRC20) network, and it's been over 10 hours—but my funds are still missing. Binance shows the transaction as fully confirmed and completed. I’ve checked the TXID, and everything appears correct. I swear there’s no ...
I transferred one of my suspended coins from Gate.io to Binance TR using the TRC20 (Tron) network. I thought I could later convert it into BNB on Binance TR via the BSC network, but the transaction did not work as expected. Instead, my coin ended up in a different wallet address. I contacted the Bi...
I am absolutely livid with Gate.io! Yesterday, I transferred USDT and TRON from my Gate.io account to my Binance account, and neither of them has arrived yet. Gate.io shows that the funds left my account, but they've simply vanished into thin air—they never made it to Binance TR. I am completely rip...
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