I’m currently experiencing a serious issue on my Gate.io account. Although my cash balance appears correctly in the deposit section, I’m unable to use it for any buy or sell transactions. The funds are visible, but completely inaccessible for trading purposes.
This is the first time I’ve encountered such a problem on the platform, and it’s preventing me from acting on important market opportunities. I’ve double-checked my wallet settings, available balances, and trading pairs, but nothing explains why my available cash is locked.
Gate.io, I’m asking for your immediate assistance. Please investigate this issue and restore access to my funds so I can resume trading. This needs to be resolved without delay, as it directly impacts my ability to manage my investments.
I’ve been using Gate.io for six years, but now I’m unable to use my balance for trading. I can’t understand what the issue is, and there’s no clear guidance on how to resolve it. This situation is frustrating and unacceptable for a platform I’ve trusted for so long. If Gate.io cannot provide a solu...
I’m currently trying to sell several of my crypto projects on Gate.io, but the platform won't allow me to proceed. Every time I attempt to make a sale—regardless of the project—I encounter the same issue: a message in English appears saying the market is inaccessible. This error prevents me from exi...
I am experiencing an issue accessing my Gate.io wallet, even though I am entering the correct fund password. Each time, I receive an error message stating that the fund password cannot be backed up. Despite this, I can log into my main account without any problems. This is the first time I have enc...
I encountered a serious issue with my Gate.io account. Initially, I was blocked from accessing my account and was instructed to log in from another device. When I accessed my account via PC, I discovered that my balance was completely emptied—there wasn’t even $1 left in my account. I have no idea ...
I’m currently facing a serious issue with my Gate.io account (UID: 11151721). For the past week, I haven’t been able to perform any transactions—neither deposits nor withdrawals. My account appears to be locked, and I have no idea how to resolve this. I urgently need help because I have important tr...
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