Gate.io Account Locked from Transactions, Unable to Deposit or Withdraw

I’m currently facing a serious issue with my Gate.io account (UID: 11151721). For the past week, I haven’t been able to perform any transactions—neither deposits nor withdrawals. My account appears to be locked, and I have no idea how to resolve this. I urgently need help because I have important transactions to complete but can't do anything with my account being restricted. This has been extremely frustrating, and I would appreciate any assistance or guidance on how to fix this issue as soon as possible. Please help me unlock my account so I can resume my activities.