I encountered a serious issue with my Gate.io account. Initially, I was blocked from accessing my account and was instructed to log in from another device. When I accessed my account via PC, I discovered that my balance was completely emptied—there wasn’t even $1 left in my account.
I have no idea what happened to my funds. Despite sending multiple emails to Gate.io’s customer support, I haven’t received any response or clarification regarding this situation.
This is extremely concerning, and I urgently need Gate.io to investigate and resolve the issue. I demand a full explanation and the immediate return of my funds. Ignoring this problem is unacceptable. Please take action promptly.
I am absolutely furious with Gate.io! My account has been zeroed out! I can log in, but there's no balance and no coins in my account. I've even tried logging in with my phone number, but my main account still shows absolutely no balance. To make matters worse, there's no customer service whatsoeve...
Recently, my account was suddenly frozen without clear explanation. One day later, when my access was restored, I logged in and discovered that my entire balance was missing, and all my past transaction history had been wiped clean. This is a shocking and unacceptable situation. I did not receive a...
I had over $100 worth of coins in my Gate.io Global account, but two months ago, I lost access. No matter what I tried, I couldn't log in. After weeks of struggling with security verification and identity confirmation, I finally regained access last month, only to find that my balance was completely...
I’m currently experiencing a serious issue on my Gate.io account. Although my cash balance appears correctly in the deposit section, I’m unable to use it for any buy or sell transactions. The funds are visible, but completely inaccessible for trading purposes. This is the first time I’ve encountere...
Three days ago, I logged into my active Gate.io account and noticed that my account username had been changed, and my balance was showing as zero. This is extremely alarming as I actively use this account for cryptocurrency transactions. I had previously taken a screenshot of my coin balance and sen...
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