Gate.io Wallet Access Issue – Fund Password Not Recognized

I am experiencing an issue accessing my Gate.io wallet, even though I am entering the correct fund password. Each time, I receive an error message stating that the fund password cannot be backed up. Despite this, I can log into my main account without any problems.

This is the first time I have encountered such an issue, and it has caused me significant frustration. I am unable to perform any transactions due to this persistent error.

I kindly request the support team to resolve this matter promptly. Please ensure that my wallet access is restored without any further complications. Immediate assistance would be greatly appreciated.