I accidentally deleted my Google Authenticator application from my phone one year ago, and since then, I can't access my profile. Gate.io support isn't really helping. They only replied that I should follow the official procedure on their website, which I did, but unfortunately, that did not work. Binance managed to resolve the problem one year ago. Why is Gate.io support so slow and bad? What could I do in this case, because I really need to regain access to my profile.
I've been unable to log into my Gate.io account since 2021. I misplaced my Google Authenticator code during the phone transition, and unfortunately, I am unable to retrieve it from the old device. I've tried reaching out to Gate.io support multiple times via email, but unfortunately, I haven't recei...
My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
I am having serious issues with Gate.io due to losing my Google Authenticator data after changing phones. I’ve tried resetting the authenticator, but the process is unnecessarily complicated. Despite submitting my ID, account details, and requested documents multiple times, Gate.io keeps asking for ...
My Gate.io account (UID: 13413839) is currently inaccessible because I accidentally deleted the Google Authenticator app linked to it. Since then, I have submitted multiple requests to disable or reset the Authenticator, but my requests have not been processed. As a result, I am unable to withdraw m...
I can’t access my Gate.io account no matter which method I try. When I log in using my phone number, it takes me to a different account. I also attempted to log in via Gmail, but that doesn’t work either. Previously, I transferred funds to this account from Binance, so I know the account exists. De...
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