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Gate.io Account Locked & Support Unhelpful After Losing Authenticator

Veselin
Gate.io
March 28, 2024 10:08 PM176

I accidentally deleted my Google Authenticator application from my phone one year ago, and since then, I can't access my profile. Gate.io support isn't really helping. They only replied that I should follow the official procedure on their website, which I did, but unfortunately, that did not work. Binance managed to resolve the problem one year ago. Why is Gate.io support so slow and bad? What could I do in this case, because I really need to regain access to my profile.

Veselin
April 12, 2024 6:12 PM

No progress! Is Gate.io scam website? They are ghosting me for one year and not resolving my problem. I can not access my crypto.

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