I transferred Ton coins from my Telegram wallet to my gate.io wallet. There was a section for a memo code, with a warning that it was a precaution against token loss. Since the wallet address was correct, I entered 'gate.io' in the memo section.
My coins did not arrive in my account, despite the wallet address and the coin transfer network being correct. I created a ticket with the gate.io support team and provided the necessary hash ID and screenshots, but they did not resolve my issue.
They asked me to send a small amount of Ton to the same address for verification and to provide a screenshot, which I did, but the team still has not resolved my issue.
I transferred TIA coins from my Gate.io account to Binance TR but mistakenly forgot to include the required memo code. I immediately contacted Binance...
I sent FET coins from Gate.io to Binance TR but mistakenly included an incomplete memo. Binance TR returned the FET coins to Gate.io, as confirmed with the refund transaction ID: FE26987E87615A6B080B0268A5E164036236121EC0B962F625ACA1D9452CEF1D. However, Gate.io has not credited the refund back to m...
I recently attempted to withdraw assets from my MEXC account to my Gate.io wallet, but I mistakenly selected the wrong network during the transfer. I sent the funds via BNB Smart Chain (BSC) on MEXC, while my Gate.io wallet was set to receive through the Ethereum network. On MEXC’s end, the transac...
I deposited a sum of money into Gate.io, purchased two types of coins, and later sold them when their prices dropped significantly. I used the remaining funds to buy new coins and eventually transferred BTC to BTC TR. Despite having all the necessary documentation, including screenshots and deposit ...
I recently transferred ETH from my Metamask wallet to my Gate.io account (Transaction Hash: Oxc681e37ddaad39*21b0b78315349eec2e8072924365773d3094). Despite the transaction being successful, the amount never appeared in my Gate.io account. Gate.io should have warned users about potential transfer is...
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