Unauthorized Diamond Charges on My Account – Garena Request Refund

Dear Garena Management,

I'm reaching out with an urgent issue regarding unauthorized purchases made on my bank account. The user with ID 10117321515 made diamond purchases without my knowledge or consent. Specifically, on October 28, 2024, between 10:59 and 11:10, there were two transactions of 269.99₺ each charged to my bank account. I had no prior knowledge of or involvement in these purchases, and I am requesting an immediate refund for these unauthorized charges. Please address this issue urgently and ensure my account's security. Thank you for your prompt attention to this matter.