I am absolutely furious with Garena Free Fire over a serious issue with my monthly membership! Hours before my last month's membership was set to expire, I purchased a new monthly membership from a different page. To my shock, my previous month's membership also auto-renewed without my explicit consent.
Now, my account only shows one active monthly membership, meaning I paid for two but am only receiving the benefits of one. To make matters worse, the auto-renewed membership did not even grant me the diamonds that are supposed to come with it! This is completely unacceptable.
I demand that Garena immediately cancel the automatically renewed monthly membership and refund the cost. Furthermore, I expect to receive the diamonds for the membership I did legitimately purchase. It's incredibly frustrating to be double-charged and then denied the promised in-game currency. This is a clear breach of trust, and I expect you to resolve this promptly and fairly.
Hello and thank you in advance. I just made multiple purchases in Garena Free Fire — I bought one monthly membership and two weekly memberships. Only one of the weekly memberships was successfully delivered to my account. The other weekly membership and the full monthly membership are still missing,...
A month ago, I purchased a weekly membership in Garena Free Fire, but I never received my diamonds. Today, I bought another weekly membership, and once again, the diamonds didn’t arrive. Not only did I not get what I paid for, but I also didn’t receive a refund. If Garena won’t deliver the diamonds...
Last week I purchased a weekly Garena Free Fire membership, and after completing the previous one, I did not cancel my subscription. Today was the last day to claim the diamonds from that subscription, but my account automatically renewed and I didn’t receive the diamonds. Please do something about ...
I purchased a Monthly VIP Membership in Garena Free Fire, and my payment was successfully deducted, but I never received my diamonds. This is extremely frustrating, as I have encountered similar issues before, and I do not want to deal with this again. I expect an immediate resolution—either my dia...
I recently purchased VIP diamonds on Garena Free Fire, but they have not been credited to my account. Right after the purchase, I suspected a technical glitch and tried restarting the game. Despite multiple attempts to log back in, I encountered severe access issues. For about five minutes, I strugg...
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