I Paid for Free Fire Monthly Membership but Received Only Some Diamonds

I purchased a monthly membership subscription in Free Fire, but due to network issues, I didn’t receive the diamonds. I canceled and repurchased the subscription, but still no diamonds came through. On the third attempt, the diamonds finally arrived, but my account was charged ₺900 in total. This is unacceptable. I’m requesting a refund of ₺600 for the diamonds I never received. My Free Fire ID is 8665939621. I expect a prompt response and resolution to this issue. It’s frustrating to pay so much money and face such problems without clear support. Please address this quickly to restore my trust in the service.