I purchased the level-up reward in Garena Free Fire, but I only received 415 diamonds initially. The rest of the promised diamonds were not credited to my account. Additionally, this purchase was counted as part of the top-up event, which then disappeared, and I can no longer access it in any way.
This issue is incredibly frustrating as I paid for a full reward and expected access to the event benefits. Losing both the remaining diamonds and the event opportunity is unacceptable.
I request that Garena resolves this issue immediately by crediting the missing diamonds and restoring my access to the top-up event. Please address this matter as soon as possible to ensure a fair gaming experience.
It came to my attention that my Garena Free Fire account experienced a significant decrease in diamonds. The count dropped from 18,423 to a mere 901 without any apparent reason. I haven't used any of my diamonds because I'm the only one who uses my account. I would like to request a refund for the d...
I made a payment of ₺1,400 through Garena Top Up Center via bank transfer to purchase diamonds for Free Fire. After completing the transaction, the platform instructed me to wait. I waited as requested, but the diamonds were never delivered to my account. Following the payment, I received a long re...
I recently purchased VIP diamonds on Garena Free Fire, but they have not been credited to my account. Right after the purchase, I suspected a technical glitch and tried restarting the game. Despite multiple attempts to log back in, I encountered severe access issues. For about five minutes, I strugg...
On 02/06/2025, I purchased ₺550 worth of diamonds for Garena Free Fire through the GGTopUp website. The payment was successfully deducted from my account, but I never received the diamonds in my game account. I waited for the transaction to be processed, but nothing has been delivered so far. This ...
I bought diamonds in Garena Free Fire, but they never appeared in my account. I waited, restarted the game, and even checked my transaction history—nothing. Despite completing the payment, I received zero in return. What’s more frustrating is that I haven’t received any response or acknowledgment f...
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