On Friday, November 21, I loaded diamonds in the game and spent approximately $12. However, even after topping up diamonds several times, the system keeps giving me the same weapon, and I am absolutely not getting the different or desired weapon. This situation is seriously upsetting in terms of both the money I spent and the effort I put in.
Despite repeatedly contacting in-game support and the platform where I made the purchase, I have received no response. I tried many times, but the outcome did not change and I was consistently disappointed because I keep getting the same weapon.
As a player who made a purchase expecting proper reward, I demand that the weapon I paid for be granted and that the problem on my account be investigated and resolved. If the issue is not fixed, I want to state that I may consider taking legal steps regarding my grievance.
I purchased diamonds in Garena, but they were never added to my account, and the payment was not refunded. This is extremely disappointing and unexpected from Garena. Such issues make it impossible to trust the platform, and this incident has led me to stop playing the game altogether. The prices f...
I have spent a lot of money on Garena Free Fire, regularly buying diamonds to use in the game. However, when I spin the Luck Machine, it never gives me the items I want, no matter how many times I try. I recently spent 1,600 diamonds, yet I still didn’t receive anything valuable. I understand that ...
I spent so many diamonds in the Evo Vault event, but I was given the Parafal gun three times. This made me really upset. I was hoping that Garena would at least give me a different gun after spending that many diamonds, but instead I kept getting the same one. Why does it cost so many diamonds, Gare...
I made a payment of ₺1,400 through Garena Top Up Center via bank transfer to purchase diamonds for Free Fire. After completing the transaction, the platform instructed me to wait. I waited as requested, but the diamonds were never delivered to my account. Following the payment, I received a long re...
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