Unauthorized Transfer by Garanti BBVA, Account Block
On 08/07/2024, a transfer was sent from my TL demand deposit account to the Üsküdar tax office. When I checked, I saw that my account and card were blocked. I've never experienced anything like this before. If such a transfer can happen, it means you can make any transfer of any amount without my consent. What kind of system is this? What kind of authority? What transfer? I don't live in Üsküdar; I wasn't even in Istanbul. How can a transfer be made on my behalf to a tax office in another city, and why are there continuous deductions from my account every minute under the name of electronic funds? When I spoke to customer service, they were unhelpful and talked about irrelevant things, like blocking my card and other unconstructive suggestions. This experience has been frustrating, and I’m considering closing all my cards. What is going on?
