Garanti BBVA Charged Me a Fee for Withdrawing the Daily Limit From Their Own ATM

April 6, 2025 10:51 AM37

I withdrew ₺20,000 from a Garanti Bank ATM using my Garanti Bank account. Even though the ATM withdrawal limit is ₺20,000, a fee of ₺144.00 was charged. What is this deduction for? I’m using my own money. This makes no sense—I want my money refunded. If there was a policy change regarding withdrawal fees, I was never informed. I regularly use Garanti Bank ATMs and have never faced such a fee before. This unexpected charge feels like I’m being penalized for simply accessing my own funds. This is an unfair charge, and it has shaken my trust in your bank. I expect an explanation and request to be informed about the reason for this deduction.

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