Garanti BBVA Charging Fees for My Transactions After 17 Years as a Customer

I have been a Garanti Bank customer for 17 years. As of the end of September, fees started to be deducted from my Money Order and EFT transactions. I tried to learn the reason both from my branch portfolio manager and from 444 0 333. The last time I was told was on 07.10.2024: "Since you have not shown sufficient profitability, our center is not performing your Money Order and EFT transactions free of charge." I have 2 different foreign currency accounts at Garanti BBVA, I have an automatic payment order, and a credit card. I am not a businessman or a trader. What kind of profitability will there be? I want this oddity to be corrected immediately.