I've had a BBVA Garanti Bank credit card for a long time and just recently saw that my account was charged a yearly fee. Having used this card for years, I don't think this fee is fair at all, especially since I've never had any problems with the card or payments. I called the bank's customer service to ask for a return and to make sure that they would not charge me any more fees like that. But, no matter how hard I've tried, I haven't gotten a satisfactory answer yet. The bank has always been nice to me, so it's really annoying to be treated badly after years of being a loyal customer. I hope this problem is fixed quickly because as a loyal customer, I expect to be treated fairly.
An annual fee is being charged to my credit card, and Garanti BBVA is making an unfair profit. My credit card limit is ₺2,250, but ₺841 is being charged as an annual credit card fee. This fee is nearly half of my total credit limit, which makes no sense. I have been a loyal customer, and I do not ac...
Despite having no outstanding balance on my Bonus credit card, which I've actively used for four years, Garanti BBVA has suddenly charged me a ₺583 annual fee. This fee was imposed without any prior notification, as the bank apparently renewed my contract without informing me. When I called to requ...
Being a dedicated customer of Garanti Bank for almost ten years, I have always had complete trust in their services. Lately, I received a credit card. I have been using this bank's credit card for years and have never had to pay any annual fees. Surprisingly, following the switch of my salary accoun...
I just ran into a problem with Garanti Bankası about an unauthorized charge of around ₺700 on my Bonus Gold credit card. This went down after my workplace switched banks. As a long-time customer, I can't help but feel frustrated that I wasn't notified by phone or message about this card fee. It just...
I was billed ₺700 for the yearly fee on my Garanti Bonus credit card, even though I've only made three purchases in four years. It's not clear if they...
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