I have made online purchases at GAP, but there were products that were not available and were returned. I have also received refunds, but there are many orders that do not reflect on my card.
I have requested assistance from customer service and asked for proof of the refunds, but there has been no response. Additionally, they have updated their website and app, making it impossible for me to view any of my orders before August 31. I have no visibility into my orders and refunds.
I have made an inquiry about this to the software company, and they said they would fix it. Unfortunately, they have not done so. I urgently need the receipts for my refunds; otherwise, I will have to contact the consumer court, as significant amounts of money have not been refunded.
I placed an order with GAP online on September 25, 2024, and later returned the items. However, the refund issued to me was incomplete. I contacted GAP customer service three times, and they claim that one of the items was missing from the return. They also mentioned that they sent me an email regar...
I returned an online order I placed with GAP on September 25, 2024, but the refund I received was short of the expected amount. I have contacted the company three times about this issue, and each time they insist that the product was returned incomplete and mention that they have sent me an email ab...
On September 25, I purchased a pair of sweatpants from GAP online, and it showed as in stock. For days, the order status remained “preparing,” so I contacted customer service, and they assured me it was being prepared and would ship soon. However, on October 2, I received a message saying that my or...
I realized that I have not received refunds for many items I returned from my purchases made through Mango's official app. In the app, some items still show as shipped, while others do not even have that status. Despite a long time passing, there is no information in the app confirming that these pr...
On February 2, 2025, I placed an order on GAP with order number 2832795110018819. However, my order has still not been delivered, and I am getting conflicting information from customer support and the shipping company. When I contacted GAP customer service, they assured me that my order was shipped...
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