Gameplus Charged After I Canceled My Geforce Now
Gameplus deducted 800 TL from my card right after I canceled my GeForce Now membership. Moreover, they do not even have a service where I can get a refund or inquire about the situation, even though I have not used it for a long time. Although the package amount is 480 TL, you can also withdraw 800 TL. I want the fee refunded.
Dear Valued Customer, We care about you and are working to improve your experience. We will review your request and provide you with information as soon as possible. Best regards, GeForce NOW powered by GAME+
Hello Mr. Enes, The refund process can only be carried out after verifying that you have not used the service you purchased and have not played any games. If you are using a recurring package that renews at specific intervals, a refund can only be issued for the first month and only if you have not used the service. For subsequent months, even if you have not used the service, a refund cannot be issued. If you have purchased a package and started a subscription, and have also played games, unfortunately, we cannot process a refund. For all your requests, questions, and feedback, you can contact us. Best regards, GeForce NOW powered by GAME+
