Our Freebird Airlines flight from Antalya to Düsseldorf, which was scheduled for 8:00 AM, did not depart until 7:00 PM. At 2:00 AM, we received a message stating that the flight had been postponed due to operational reasons, but no one was available to provide further information. Later, at 5:30 PM, when we arrived at the gate, we were told that the flight was delayed again, and we were directed to a café for refreshments.
However, when we got there, we had to wait in line and show our tickets, and were told we could only have one drink — either water or soda. Naturally, everyone was upset, but there was still no airline representative to speak to.
When we were finally allowed to board, we then had to wait another hour inside the plane before takeoff. To make things worse, the flight landed in Cologne instead of Düsseldorf, and we were transported to Düsseldorf by bus in the middle of the night. When I finally received my luggage, it was damaged and partially broken.
This entire experience was extremely unprofessional, exhausting, and disappointing.
My experience on Freebird flight FH808 (Belgrade-Istanbul) has left me rather annoyed and let down. Originally planned for 21:30, the flight was postponed, hence we were only let to board at 01:00. Once aboard, things become much more dire. Three distinct power outages in the aircraft set off passe...
On March 2, 2025, I purchased a ticket for Freebird Airlines flight FH1366, scheduled to depart from Cologne at 00:30 and arrive in Antalya. After boarding, we waited inside the aircraft for about an hour and a half due to a technical malfunction, before we were informed that the flight had been com...
We've been waiting for over an hour, both outside and inside, without any updates or information. The lack of preparation before opening the pilot cabin is a clear violation of safety protocols! I find it frustrating that I have to spend my own money while it seems like you get to enjoy chatting on ...
During my Umrah trip with Freebird Airlines, I first experienced a 4-hour flight delay, and to make matters worse, once we boarded the plane, the crew announced that passengers could sit wherever they wanted. This caused chaos, arguments, and confusion among travelers, which was completely unaccepta...
Dear Freebird Airlines Team, On the morning of June 6, 2025, our Leipzig–Fuerteventura flight, which was scheduled to depart at 6:10 AM, did not take off until 7:00 PM—a delay of nearly 13 hours. The plane landed at midnight (00:00, Germany time), and baggage claim began shortly afterward. When I r...
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