Freebird Airlines Delays at Airport Despite Online Check-In
I have a complaint about Freebird Airlines. Even though I completed my online check-in and reserved my seat, I arrived at the airport at 7:15 AM and got in line. There were only about ten people ahead of me, but now it’s 7:54 AM, and I am still waiting in line.
Why isn’t there a second counter open to speed up the process? What is the point of offering online check-in if passengers still have to wait this long at the airport? This situation is extremely frustrating and defeats the purpose of an online system designed to save time.




