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Franke FDW 612 Dishwasher Out of Service Due to Missing Replacement Part

December 20, 2025 12:55 PM46
Şafak's Thank You Message
Thank you

I purchased a Franke FDW 612 model dishwasher. About three weeks after installation, I realized that I could not use the machine because the water inlet component at the end of the hose was defective. I have now been unable to use the dishwasher for approximately 40 days.

An authorized service technician visited my home, but I was told that the required part still has not been supplied and that they are waiting for the replacement part. Choosing this product because it is considered a global brand, being unable to use the dishwasher for weeks due to such a simple part—and still not being given a clear solution—has caused me serious inconvenience.

I request that the defective part of my dishwasher be supplied and replaced as soon as possible, and I want to finally be able to use my dishwasher properly and without issues.

Şafak
December 31, 2025 12:04 PM

Thank you

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