I've been a dedicated customer of FragranceNet.com for approximately 4 years now. Up until now, I haven't encountered too many problems. Although their products are usually of good quality, I must say that their customer service and warehouse staff leave much to be desired. I placed an order for a 3.3 oz bottle of Burberry London women's Eau De Parfum Spray (New Packaging) on January 29th. So, get this, the shipment ended up being delayed by a whole two days. And get this, when I finally opened the package, guess what? They had gone and sent me the wrong product. Can you believe it? They sent me a Calvin Klein perfume that seemed more geared toward teenagers instead of the item I ordered. After trying to sort out the problem over email, it was incredibly frustrating to finally reach a customer representative after almost half an hour.
Last week, I purchased a bottle of Armani Si Passione Women Eau De Parfum Spray 3.4 oz from FragranceNet.com with the help of my discount coupon. I had been really looking forward to its discount for a while, and with the coupon, I snagged it at an awesome price. But when I opened the package, I was...
I recently bought Miss Dior Rose N'Roses women's Eau De Toilette Spray 3.4 oz from FragranceNet.com, but I'm really unsure if it's authentic. Despite their claims of 100% authenticity, the perfume I received falls short of the quality I expect from my favorite brand. I've been a dedicated customer f...
I ordered a D&G Light Blue perfume from FragranceNet.com for my spouse's birthday on February 3rd. I was given a guarantee that the package would arrive at no cost within 2-4 business days. Given that my partner's birthday fell on February 6th, I wasted no time. Unfortunately, the order didn't arriv...
I spent a significant amount of money on a Kiko Milano lipstick, expecting a high-quality product. What I got instead was a sticky, unusable mess that felt off from the first application—as if the formula had gone bad. I immediately contacted customer service to request a return, only to receive an ...
On January 7, 2025, I placed an order with Kiko Milano, purchasing a lipstick and one other product during a campaign that promised a surprise gift for the first 500 orders. I made my purchase quickly to ensure I qualified for the gift, but when my package arrived, the surprise item was missing. I ...
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