I Face Refund Issue with Fotor AI Subscription After Cancellation

Yelda
July 21, 2024 11:33 am
12

I signed up for the free trial of Fotor AI and expected to test the service without risk. However, about a month later, as soon as there was enough balance on my credit card, Fotor automatically charged me $47 for an annual subscription without my active approval. I noticed the charge quickly and canceled my subscription within one hour, but the payment was still taken in full.

What frustrates me even more is that I never actually used the program. The so-called AI features are far below expectations and do not deliver the results that were advertised. Despite reaching out, I have not been able to get a refund for this unauthorized charge, and the system seems designed to make it very difficult for users to reclaim their money once charged.

I am requesting a full refund of the $47 annual subscription fee that was wrongfully withdrawn. I also urge Fotor to make their billing and cancellation process more transparent and customer-friendly. If this issue is not resolved promptly, I will be forced to pursue further action to protect my consumer rights.

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