FIXD charged me for premium without warning, how can I cancel and get refunded?

If FIXD charged you for Premium without warning,

• First verify the transaction carefully;

• Check:
– Exact charge amount
– Billing name on your statement
– Free trial expiration dates
– App Store or Google Play subscriptions
– PayPal or linked card transactions

– Many FIXD Premium plans renew automatically after free trials

• Determine whether it may be recurring billing;

– Annual or monthly subscriptions may auto-renew
– Failed cancellations can still trigger charges

• Check your FIXD account;

• Verify:
– Active subscription status
– Renewal settings
– Linked payment methods
– Duplicate or old accounts

– Cancel the subscription immediately to stop future charges

• Cancel through the correct platform;

– Apple App Store → Settings > Subscriptions
– Google Play → Payments & Subscriptions
– FIXD website → Account billing settings

– Deleting the app alone will NOT cancel billing

• Contact FIXD support;

• Write:
– “I was charged for FIXD Premium without authorization or warning. Please cancel the subscription and refund the recent charge.”

– Include:
• Transaction date
• Amount charged
• Last 4 digits of the card
• Account email

If FIXD delays or refuses to help, consider filing a complaint on Xolvie for added leverage.