I have a Findanet internet package and yesterday a debit attempt was made from my bank account, but there was no money in the account at that time. Today, an amount of 200 rand was taken from my bank account and on my bank records the reference appears as 535814095603. I did not approve this deduction and I was not aware of any active subscription that would allow Findanet to take money from my account. I have not yet contacted Findanet customer service or my bank about this issue. Through this complaint, I request a full refund of the 200 rand that was taken from my account and the immediate cancellation of any Findanet subscription or debit order linked to my bank account, as well as the assurance that no further unauthorized deductions will be made.
I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though...
On 17/12/2025, an amount of 374 rand was taken from my Mastercard for a subscription to Findandloc, even though I did not subscribe to or authorize this service. I only noticed the charge after it appeared on my account, and I have no connection with this subscription. As soon as I realized this, I ...
I never subscribed to Finda, yet a subscription fee was taken from my bank account without my knowledge or permission. I did not authorize this charge, and I am outraged that money has been withdrawn from my account for a service I never signed up for. This is completely unacceptable. I have now ha...
Even though I have never used the Findanloc app or started any membership, my account has been charged $18 every month for the past two months. The payments appear to have been made online from my bank card ending in 3647, completely without my knowledge or authorization. I have not contacted Findan...
On January 28, 2025, Finda withdrew money from my account without my knowledge or permission. I did not authorize any subscription, transaction, or payment. This charge was made without my explicit consent, and I find it unacceptable that a company can access my funds so easily. What’s even more tr...
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