I recently subscribed to Finda Net’s “find lost device” service and since then money has been deducted from my Capitec Bank account incorrectly. On 29 November 2025 at 09:36, an amount of R31 was deducted. Then on 30 November 2025 at 10:37, an amount of R750 was deducted from my account, even though I only intended to pay once for the subscription. These repeated and unexpected debits are unacceptable and causing me financial inconvenience. I contacted Finda Net customer support about these deductions, and I was told that they would get back to me, but so far I have not received any clear feedback or resolution. I request a full refund of all incorrect deductions taken from my account in relation to this subscription and written confirmation that no further unauthorised debits will be processed in the future.
On September 25, 2025, I made a $1 payment through my bank card to use the Finda.net service to locate my lost phone. However, the location service did not work, and I was unable to track my device. Later that same day, I attempted to cancel my subscription, but encountered a system error during the...
Finda took R20 and R374 from my account on the 3rd and 4th of September 2025 without my agreement. I need my money back. My email address is sociansm***@gmail.com, and this happened on my Capitec account. My number is 0762457***. Please refund me, as nobody informed me about the R374.00.
On January 28, 2025, Finda withdrew money from my account without my knowledge or permission. I did not authorize any subscription, transaction, or payment. This charge was made without my explicit consent, and I find it unacceptable that a company can access my funds so easily. What’s even more tr...
I used Finda.net only once to locate my phone and paid ₺29 for that single service. At no point did I agree to any subscription or recurring payments. However, on January 10, 2025, they attempted to withdraw ₺695 from my account without my permission. Luckily, since my card is blocked for online tra...
On January 10, 2025, Finda.net attempted to withdraw ₺695 from my bank account—without any prior notice, permission, or subscription confirmation. Thankfully, my card was disabled for online purchases, so the transaction was blocked. But the fact that they tried to charge me such a high amount witho...
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