5
Ali is very satisfied with the result
Resolved

Unprofessional Treatment by Fiat Authorized Service & Delayed Compensation

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Ali
May 03, 2023 6:03 pm
42
Ali's Thank You Message
“Thank you”

My car crashed last month. The insurance company sent the tow truck and took it to Fiat authorized service (Kırmak). That night we stayed in the hospital until 5 am, came home at 6 am and went to bed. A few hours later, around 9:00 am, someone called me and the word he said was exactly that "pull your car" speech. When I said who are you and what kind of style is this, Fiat asked me to take my vehicle from the authorized service and take it to a master in Pendik industry. When I told the person who introduced his name as A**, I want to meet with your manager, he said I am the manager. But he was not a manager. I took it to another place, not the place I was summoned, and my vehicle was scrapped with severe damage. Due to my son's illness, I went to the same Fiat Kırmak Authorized Dealer to buy a new vehicle and informed the situation. I also requested a full Egea Cross launch for the new vehicle and they opened a registration. The person who opened the record said that he would wait at least 1.5 years and trade at the price at that time. Waiting this long? Are they deliberately doing this because I said it, and is it worthy of a unit official who is authorized to make fun of people? I look forward to your help on the subject. Since 1993, all my vehicles are Fiat or TOFAŞ. It's the first time I've experienced such things. I hope Fiat will give me my car early this time as an apology.

May 04, 2023 9:11 am (15 hours after complaint)
Ali
Ali
May 24, 2023 1:01 pm

Thank you

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