Ali is very satisfied with the result
Resolved
Unprofessional Treatment by Fiat Authorized Service & Delayed Compensation
Ali
May 03, 2023 6:03 pm
42"Thank you"
Ferhat is completely dissatisfied with the result
Fiat Turkey's Policies Make Users Suffer
Ferhat
April 10, 2023 11:42 am
43
I have an accident whit my Fiat 500X on March 18, 2023. My vehicle was towed to Istanbul Kartal ASF Fiat authorized service with a tow truck. Negotiations between the motor insurance-expert-authorized service continued until 24 March and the approval was given by the motor insurance on 24 March. Afterward, we were informed that some of the parts will come from Italy, where they are not in Turkey. After the replacement vehicle period given by the motor insurance expired, I informed the Service that I wanted a replacement vehicle from Fiat. Although it was difficult, the after-sales service conveyed my request, but Fiat stated that they do not have such a legal obligation and that they can give the replacement vehicle 30 working days after the motor insurance approval date. Just because something is legal doesn't mean it's right and consumers can be victimized by it. When buying a vehicle from Fiat, which we think is a well-established company, keep this in mind: Fiat does not bear the cost of inventory and makes you pay for this cost in order to make more profit. Once again, I chose Fiat and it was a big mistake. Regret of regrets Fiat...
April 10, 2023 1:04 pm (1 hour after complaint)
Similar Complaints
Ömer is completely dissatisfied with the result
Fiat Hasn't Repaired My Doblo After Two Months Due to Missing Parts
Ömer
September 26, 2024 11:44 am
97I bought a new Doblo from your dealer ASF İstanbul this year for a significant amount of money. I had an accident with my car on 11/07/2024. I took my car to your service Banoto Bursa on 17/07/2024. Damage was assessed, and parts were requested. About two and a half months have passed, and despite m...
Hasan is completely dissatisfied with the result
Fiat Gave Me a Faulty 2024 Doblo and Delayed Replacing the Transmission Brain
Hasan
September 11, 2024 6:02 pm
80Hello, our 2024 model Fiat Doblo vehicle gave a motor malfunction warning at 989 km. The service completed the transport configurations in the first week of May. However, the vehicle gave the same malfunction warning again. We left the vehicle at the service on 13.05.2024 and were informed according...
Toyota Delayed My C-HR Repair for Months After Approval
Hasan
June 16, 2025 3:04 pm
42Despite receiving repair approval from the insurance company Magdeburger Sigorta on February 14, 2025, my vehicle has still not been repaired or delivered. Toyota Efe Ankara Authorized Service has been unable to resolve the issue and cannot provide a satisfactory explanation. The customer service re...
Sixt Rent A Car Charging Me for Fiat 500e Damage Despite Police Report
Özgün
January 22, 2025 12:53 pm
-Through Fiat's official website, I filled out a form and rented a Fiat 500e monthly from Sixt. While parked in a legal spot near my workplace, someone hit the rear left bumper of the car and fled the scene. I immediately called the traffic police, who filed an official report, and I returned the car...
Comments