My two shirt sets arrived in three days via normal shipping from Fashion Nova, and I couldn't have been happier as a first customer. Nevertheless, I started the return process after seeing substantial sizing discrepancies when I tried them on. Still, a vexing struggle followed. Their return portal kept telling me my order didn't exist, no matter how many times I tried. Tech support's automatic responses sent me back to the same useless site whenever I tried to get assistance. Given the current state of affairs, I kindly request that Fashion Nova promptly process my refund without further ado. Thank you.
On January 30, 2024, I bought a My Go To Denim Jumpsuit from Fashion Nova's online store. Regrettably, it was not the right size, so I asked for a replacement. Unfortunately, they let me know that they didn't have any available. Instead, they provided me with a gift card that I can use for a future ...
On February 3rd, I ordered a pair of Blade Washed Faux Leather Cargo Pants - Charcoal from Fashion Nova, using my discount coupon for added savings. The expected delivery date was February 5th, yet the package never arrived. Upon tracking the shipment, I discovered it was marked as returned. With no...
On January 27, 2024, I purchased five pairs of dresses from Fashion Nova, which came to a total of approximately $235. I had planned to wear these clothes for my upcoming trip abroad on February 17. Even though I was assured that my package would be delivered by January 30 when I placed my order, th...
Hello, I am contacting you again regarding my order placed on 25th October, which was supposed to arrive within 5–7 business days. Today is well past that timeframe, and I still have not received my order. When I contacted you, I was told that the 2nd of November delivery date was an error and that ...
I attempted to return my Farfetch order via UPS before it even reached me due to unnecessary customs complications. However, the return process is completely stuck because Farfetch has not responded. I don’t understand how a company of this size operates with such poor customer service. They are re...
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