FamApp Selfie Verification Attempts Exhausted KYC Stuck

FamApp Selfie Verification Attempts Exhausted KYC Stuck
191

I am experiencing an ongoing problem with my FamApp account related to selfie verification and KYC completion. When I try to verify my identity, the app displays the message: "You've exhausted all verification attempts. We'll notify you when you can try again." Because of this, I am completely unable to access or use my account or complete my KYC. I use FamApp on an Android phone, and this issue first started on 3 July 2026. Since that date, the problem has continued without any resolution. I contacted your customer support by phone, and I was informed that the issue would be resolved within 24 hours, but nothing changed. Afterwards, I sent an email to support, and I received a reply stating that the problem had been fixed, yet the error message still appears and my selfie verification remains locked. I have not made any payments from this account yet; my only concern is that I am still unable to complete my KYC due to the exhausted verification attempts. I kindly request that you urgently reset or unlock my selfie verification attempts from your side so that I can successfully complete my KYC and regain full access to my FamApp account. My registered account details are as follows: Full Name: Ishrat Rajput Registered Mobile Number: 63952813**   Registered Email ID: JunaidRajput***@gmail.com I ask you to review this situation as soon as possible and provide a clear confirmation once my selfie verification attempts have been reset and my KYC can be completed.

Comments

It is showing this, but nothing has happened yet.

Open attachment

My selfie was failed

Open attachment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

FamPay Selfie Verification Problem

58

I have been facing a persistent issue with Fampay’s selfie verification since April. Whenever I try to complete the self...

1 Comment

Fampay Account Not Activated Due to KYC Verification Issue

36

I am facing a problem with my Fampay account related to KYC verification. My KYC has already been completed earlier, but...

Fampay Account Not Activated Due to KYC Verification Issue
1 Support