I sent my Fakir S770 robot vacuum, which had the same problem twice within a month, for a replacement under warranty. It's been 1.5 months, and they haven't returned it to me. They missed the legal deadline, and now my money has gone to waste. I regret doing business with them, and I hope they stop selling in Turkey to prevent others from experiencing the same. Many brands obviously victimize their customers in this way, but I wouldn't expect it from Fakir. Although it is not a very luxurious brand, it has been on the market for years and has been doing this business for years, we are talking about a brand with an established service network and a network of dealers. I am astonished.
I bought a Fakir Innovator 7269 cordless vacuum and was only able to use it for 3 days. It stopped working right away. As the product is still under warranty, I took it to the authorized service center in Konya/Karatay. It's been a full month, and they still haven't managed to get the battery for my...
I purchased the Fakir Robert RS770 robot vacuum from Vatan Bilgisayar in Manisa. From the very first day, the device has not mapped properly, recognizes carpets as obstacles, and works for only 2 minutes before saying the cleaning is complete and trying to return to the charging station. However, it...
I purchased the Fakir RS 770 robot vacuum cleaner. When the technician came home for installation and opened the robot's packaging, he immediately noticed that the power button was not lit. Despite attempting to continue the installation, he couldn't complete it. Although the service report noted th...
I handed over my Fakir RS770 model robot vacuum, along with its charger and cable, in its original box, to the authorized service center Can Elektronik Mamak, listed on Fakir's website, on 02/16/2024 for repairs due to some issues. I received a service record message with ID 'M0000337501' confirming...
I bought an electric vacuum cleaner from a well-known online shopping platform about a year ago, with the promise of a 2-year warranty and the Fakir brand. Unfortunately, the parquet and carpet button on the vacuum's main nozzle broke before a year had passed, and the nozzle's gasket began to open, ...
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