I Face Unauthorized ₺598 Facetune Charge After Canceling 7-Day Free Trial

Gülden
Gülden
Facetune 2
June 23, 2024 7:41 PM34

I started the 7-day free trial of the Facetune app expecting to try the service before committing to any payment. However, on the very same day, my account was charged ₺598 for a full one-year subscription without my consent. I canceled the subscription immediately, yet the charge remained on my account.

I never agreed to purchase an annual membership. I was extremely careful to cancel within the trial period, as I had no intention of using the app beyond that. Despite this, the app charged me for an entire year, which is completely unjustified.

I demand a full refund of the ₺598 that was wrongly withdrawn from my account. It is unacceptable for a company to charge users without clear authorization or warning. I request that Facetune review this situation and promptly return my money. If my refund is not processed, I will pursue legal action to protect my consumer rights.

Comments

Similar Complaints

I Face Unauthorized Facetune 2 Charge After Canceling Free Trial

Dilan
December 12, 2024 6:30 PM44

I signed up for the Facetune 2 app’s free trial and canceled it shortly after. Later, when I opened the app again, they ...

I Face Unauthorized Charge from Facetune Despite Canceling During Trial

Yasemin
Yasemin
Facetune 2
June 29, 2024 6:29 AM37

I signed up for the Facetune free trial through my phone and canceled the subscription during the trial period, well bef...

I Face Unauthorized Annual Charge on Facetune2 Despite Canceling Free Trial

Dilara
March 18, 2025 12:38 AM47

I signed up for the 7-day free trial on the Facetune2 app, but on the very same day, I canceled it because I didn’t like...