I'm not getting notifications from Facebook about new posts and comments. How can I fix this?

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Xolvie
Xolvie Resolution Specialist March 11, 12:09 pm

Try the following ways to solve the problem:

1. Check your Facebook notification settings
Open Facebook → Menu (three lines or avatar in the top corner).
Go to Settings and Privacy → Settings.
Select Notifications and make sure notifications are enabled for:
Comments and Replies to comments.
2. Check the notification settings on your phone
For Android:
Go to Settings → Apps → Facebook.
Select Notifications and make sure that:
Notification permissions are enabled.
Notifications in the background are enabled.
For iPhone (iOS):
Go to Settings → Notifications → Facebook.
Enable Allow Notifications.
Make sure Sounds, Banners, Icons are enabled.
3. Check to see if Do Not Disturb is enabled
On Android and iOS, in Settings, disable Do Not Disturb or add Facebook to the exclusion list.
4. Clear Facebook cache (Android)
Open Settings → Apps → Facebook → Storage.
Tap Clear cache.
5. Check if notifications are disabled in your browser (if the problem is on PC)
In Chrome or Edge:
Open Settings → Privacy & Security → Site Settings → Notifications.
Search for Facebook and make sure notifications are enabled.

If the problem persists, consider filing a complaint with Xolvie - it could make a difference.

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