Free Fire Account Banned After Facebook Hack

I am writing regarding the permanent ban that has been imposed on my Free Fire account. My in-game player ID is 3699215213 and I play Free Fire on an Android device. My Facebook account, which was linked to this Free Fire account, was stolen and it appears that during the period in which it was hacked, my Free Fire account was misused without my knowledge or consent. After I managed to recover my Facebook account and tried to log back into Free Fire, I was surprised to find that my game account had been permanently banned. This permanent ban has now been in place for approximately four to five years. Before the ban, I had made in‑game purchases on this account and had invested both time and money in developing it. Since the ban was applied, I have repeatedly contacted Free Fire/Garena support to explain that both my Facebook and game accounts were stolen at that time and that I did not commit any violations myself. Despite all the information and explanations I have provided to prove that the account was compromised, the permanent ban has not been lifted and I am still unable to access my account. I kindly request that you reconsider my situation, review the history of my account based on the information I have provided, and lift the permanent ban on my Free Fire account with ID 3699215213. I am the legitimate owner of this account and the issues arose while it was stolen and outside of my control. After all these years, I still hope that the ban on my account will be removed so that I can regain access and use it again.