Expert Option Support Not Responding to Internet Error Problem
I am having a serious problem with my trading account on ExpertOption when I use it on my Windows PC. Whenever I try to open a trade, the platform shows a “no internet connection” message and does not allow me to place the order, even though my internet connection is working normally. Because of this error, I cannot trade normally, and I am unable to use my account as intended. I contacted ExpertOption support by email today, but I have not received any response so far. I request that this technical problem on my account be checked and resolved as soon as possible so that I can place trades without receiving this “no internet connection” error.
Hello Akto, Thank you for sharing this with us. We understand how frustrating it can be to encounter technical issues that interfere with trading, especially when your internet connection appears to be working normally. Sometimes this message may occur due to temporary network instability. We recommend checking that your connection is stable or trying a different network if possible. Should the situation remain unchanged, you’re welcome to share your account ID here so we can take a closer look and assist you further. We appreciate your patience and are here to help. Best regards, ExpertOption Team
All is good. Thanks, Xolvie support.
You’re welcome! We’re glad everything is going well. If you ever need assistance in the future, please don’t hesitate to reach out to us.
