I have been using the ExpertOption Android app (version 12) for a couple of months on a powerful phone. At the beginning, everything worked more or less fine, but since December, the performance has deteriorated significantly. The app now lags every day: charts update with a noticeable delay, trades do not open immediately, and the application sometimes freezes for a few seconds at the worst possible moments. Because of this, I have already missed several good trading opportunities and even lost a couple of trades, although the total loss is not very large so far. I contacted ExpertOption technical support via the in‑app chat and by email at [email protected]. I described the problem in detail and attached screenshots and videos showing the freezes. In response, I only received standard instructions to clear the cache, reinstall the app, and check my internet connection. I followed all these recommendations, but the situation did not improve. A week has passed since then, and the problem persists, and I have not received any meaningful support beyond these generic replies. I request that ExpertOption properly investigate this issue and optimize the Android app so that charts, order execution, and overall interface work smoothly and without freezes. The current slowdown makes trading uncomfortable and potentially unprofitable, and if a real technical solution is not provided, I will be forced to stop using the platform and switch to a competitor.
I generally enjoy using the Expert Option platform, but recently, the freezing of trades has been a constant issue. Today, nearly every trade I tried to make experienced some kind of lag or freeze, making it impossible to trade smoothly. I don’t know if this problem is specific to my account, but it...
Lately, I’ve been experiencing some issues with Expert Option. There have been instances where I couldn’t withdraw funds even though the trades were confirmed. This has made me feel uneasy about the reliability of the platform. I also noticed that the app sometimes freezes during sudden market movem...
On October 7, 2025, at 11:07 p.m., I conducted a trading operation through the Expert Option Android application. I deposited approximately $2.15 using my VISA bank card, and when I clicked the “Sell A” option, the market price dropped — meaning I should have earned around $4.05. The profit amount w...
Hello, I’ve been waiting for my identity verification to be processed on the Expert Option app for quite a while now. Despite following all the necessary steps, my identity has still not been verified. This delay has caused frustration, as I’ve already been waiting for over an hour with no progress ...
I faced constant technical glitches while trading with several Forex firms. The most critical issue was the platform crashes or freezes during crucial moments. When I needed to execute a trade, the platform would lag for several seconds, causing me to miss key opportunities. Such technical problems ...
