If Evolution Gaming disabled your chat and you want to restore your account privileges;
• Check your casino account messages and email to see if any warning or notice explains the chat restriction
• Review the casino’s chat rules and Evolution Gaming’s Live Casino Code of Conduct (spam, language, harassment, tipping abuse)
• Confirm whether the chat mute is temporary or permanent
• Note the table name, date, and time when the chat was disabled
Contact the casino/platform support with a clear request;
• State that your live casino chat was disabled
• Provide your username/account ID, table name(s), and approximate time of the restriction
• Ask for the specific reason and duration of the chat ban
Ask them to;
• Confirm whether the mute is temporary and when it will be lifted
• Restore chat access if no serious violation occurred
• Advise what behavior is required to avoid future restrictions
If the chat ban was applied in error or without warning;
• Request a manual review by the live casino or Evolution moderation team
If support is unresponsive or refuses to clarify;
• File a complaint on Xolvie to report chat privileges disabled without clear explanation and request a fair review or restoration


