I had purchased a non-stop flight ticket from Eurowings; however, my flight was canceled at the last minute. Instead, they offered me a much more inconvenient option for the next day on another airline, involving both bus and train transfers — at no additional charge, but far worse in terms of comfort and time.
Because of this sudden change, I had to stay overnight near the airport. My public transportation, hotel, and meal expenses totaled €265. Eurowings said they would cover €245 of that amount, but even though more than a month has passed, no payment has been made.
Furthermore, Eurowings refused to pay the €600 compensation I am entitled to under EU Regulation 261/2004. Due to the cancellation, I missed important business meetings, lost income, and suffered damage to my professional reputation.
Throughout the entire process, communication was poor, no clear timeline for reimbursement was provided, and no responsibility was taken for the difficulties I experienced. I expected far more from a European airline. This experience was a complete disappointment for me, and I no longer consider flying with Eurowings.
I purchased an international flight ticket from Eurowings four months ago, only to have it canceled just two weeks before departure. They didn’t offer any alternative flight and simply stated that they would process a refund. However, with ticket prices now tripled, it’s impossible to find a replace...
On April 27, 2025, I had a return flight scheduled with Air Montenegro, flight number 401.40. Without asking for my approval or providing a proper explanation, the airline arbitrarily changed the return date. I was informed of this major change only via email, with no personal outreach or follow-up....
Southwind Airlines failed to notify me in advance about the cancellation of my flight. I only found out at the airport that my ticketed flight had been canceled, as no email or official communication was ever sent to me. When I spoke with other passengers—around 15 people I was able to reach—it turn...
I joined a Budva tour between August 28 and September 1 through Malitur, and our return flight with Air Montenegro was suddenly canceled without valid explanation. This wasn’t a minor inconvenience—it impacted all 63 passengers in our group. Instead of flying back to Istanbul as scheduled, we were t...
I am reaching out to request compensation from Eurowings for the financial loss caused by their decision to cancel my Adana-Düsseldorf-London flight. This cancellation was entirely their choice, and as a result, I incurred an unexpected expense of approximately ₺21,000. I believe Eurowings should t...
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