On my Bangkok to Istanbul flight with Etihad Airways, I was charged 4,190₺ for just 4 kg of excess baggage, while my ticket cost 8,000₺. This is incredibly unfair and feels deceptive, as such charges are nearly equivalent to purchasing a new ticket. My friend and I were charged a total of 8,300₺ for excess baggage, turning what seemed like an affordable flight into the cost of flying with Turkish Airlines directly.
I will never choose Etihad Airways again. This level of pricing and lack of transparency is unacceptable. I urge Etihad to review these excessive fees and ensure fairness for passengers. Such practices damage trust and ruin the experience for loyal customers.
During my Istanbul to Bangkok flight with a layover in Abu Dhabi via Etihad Airways, my luggage was returned to me damaged. To make matters worse, I was charged 8,350 baht for just 6 kg of excess baggage, which is more than the price of my ticket (₺8,000). This felt like exploitation, as passengers ...
I booked a flight with Etihad Airways for my trip to Japan and purchased extra cabin baggage in advance. However, when I returned, Etihad charged me again for my baggage, demanding an outrageous fee. I had already paid ₺8,000 for extra baggage before my flight, yet at the airport, they forced me to...
On August 16, 2025, my family and I traveled with Etihad Airways on flight EY801 from Tokyo Narita to Abu Dhabi. We were three passengers carrying standard cabin baggage and my spouse’s personal backpack. At the check-in counter in Tokyo Narita Airport, the staff demanded an additional ₺5,000 fee fo...
After my recent flight with Etihad Airways, my suitcase was returned to me in a torn and burst condition. Many of the items inside, including special oils and creams I had purchased in Bali, were missing. When the baggage was weighed at the airport, it was already clear that several kilograms were m...
We purchased Seoul–Istanbul tickets with Etihad Airways, but since our fare did not include baggage, we tried to buy additional baggage allowance directly from the airline’s website. Unfortunately, the site constantly shows an error and will not process the purchase. To resolve the issue, we downlo...
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