I booked a flight with Etihad Airways for my trip to Japan and purchased extra cabin baggage in advance. However, when I returned, Etihad charged me again for my baggage, demanding an outrageous fee.
I had already paid ₺8,000 for extra baggage before my flight, yet at the airport, they forced me to pay an additional ₺10,000 for just 13 kg! This is completely unfair and unreasonable. Why was I charged twice, and why was the fee so excessively high?
I demand an immediate refund for the extra baggage fee and a proper explanation. Etihad Airways must stop overcharging passengers and honor pre-paid baggage purchases! This experience was unacceptable!
On my Bangkok to Istanbul flight with Etihad Airways, I was charged 4,190₺ for just 4 kg of excess baggage, while my ticket cost 8,000₺. This is incredibly unfair and feels deceptive, as such charges are nearly equivalent to purchasing a new ticket. My friend and I were charged a total of 8,300₺ for...
During my Istanbul to Bangkok flight with a layover in Abu Dhabi via Etihad Airways, my luggage was returned to me damaged. To make matters worse, I was charged 8,350 baht for just 6 kg of excess baggage, which is more than the price of my ticket (₺8,000). This felt like exploitation, as passengers ...
On August 16, 2025, my family and I traveled with Etihad Airways on flight EY801 from Tokyo Narita to Abu Dhabi. We were three passengers carrying standard cabin baggage and my spouse’s personal backpack. At the check-in counter in Tokyo Narita Airport, the staff demanded an additional ₺5,000 fee fo...
I purchased a flight with Etihad Airways for two people from Istanbul to Seoul, South Korea, with one stopover. At check-in, we were denied boarding because we didn’t have a return ticket. Despite explaining that we planned to travel from Korea to Japan and hadn’t finalized our return plans, they in...
I purchased round-trip tickets for two adults and one child from Istanbul to Melbourne with a layover in Abu Dhabi via Etihad Airways. However, my credit card was charged twice for the transaction. Despite multiple attempts to contact Etihad through their official channels, I’ve received no resoluti...
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