While I was in Halkidiki, Greece, I bought an eSIM io package and paid $13 for it. I tried to connect to the internet, but I couldn’t. I contacted the eSIM io company and explained everything. They sent me a message saying they didn’t receive my payment, but when I checked my bank account, I saw the payment had already been made. I tried once or twice more to connect, but I still couldn’t get internet access. Later, I had to use another application because I needed internet. When I returned to my country, I filed a complaint about the issue I experienced.
On September 8, 2025, while on vacation in Halkidiki, Greece, I downloaded the esim io app on my phone based on a friend’s recommendation. I purchased an individual data package priced at $12.50, paying $13 USD with my İş Bankası credit card. However, no matter how many times I tried, the service ne...
I purchased a $14 package from eSIM IO, but once I traveled abroad, the service did not work at all. I ended up paying nearly ₺800 and still could not use the internet in France, even though my package showed as active. This caused significant inconvenience during my trip, leaving me without reliab...
I purchased an eSIM io package to use during my trip to Greece. Although my device fully supports eSIM technology, I was unable to activate or install it. I immediately contacted customer support, but I never received any reply or assistance. Now that I am back in Turkey, I tried again to install a...
About 10 days ago, during my trip to France, I purchased an eSIM package through the Esimio mobile app. Unfortunately, the activation process never worked, and I was unable to use the eSIM at all throughout my stay. I contacted the provider via email support in an attempt to resolve the issue, but ...
I downloaded the eSIM IO app to my phone and signed in. I saw both pay-as-you-go and package options, and I purchased the one that seemed most suitable for me. However, when I tried to activate it, I discovered that the package was not compatible with my phone. Because of this, I want a refund for ...
Comments