Unpleasant Odor and Dirty Car from Enterprise Car Rental

Unpleasant Odor and Dirty Car from Enterprise Car Rental
Mehmet
Mehmet
Enterprise Rent a Car
May 12, 2024 4:27 PM113

I rented a Fiat Egea Cross from Enterprise Manisa car rental for May 11-12, but they ended up giving me a Courier instead. This problem keeps happening over and over again. The car was not cleaned thoroughly, and it emitted a powerful smell. The odor permeated our belongings stored in the trunk, making certain items no longer usable. Here are the photos of the rental car and its condition.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I had reserved a high-end model car before I went to the Enterprise Rent-A-Car desk at the airport, and they offered another. What are my rights?

16 Complaint

I'm super sensitive to the cleanliness of the interior of any car. How clean are the Enterprise Rent-A-Car vehicles?

2 Complaint

Similar Complaints

Enterprise Rent a Car Used Car Purchase Disappointment

Ahmet
Ahmet
Enterprise Rent a Car
March 12, 2024 2:06 PM97

I recently purchased a used car from Enterprise. After inspecting the vehicle at the Beykoz branch, they assured me that...