I recently purchased a used car from Enterprise. After inspecting the vehicle at the Beykoz branch, they assured me that they would address existing issues such as a cracked windshield (requiring replacement), damaged hood (needing repainting), brake inspection, and front bumper adjustment before delivery. Trusting their word, I proceeded with the payment, assuming the car was in the service for repairs. That turned out to be our biggest mistake.
Upon delivery 15 days later, we discovered that the car had several unresolved issues:
Missing rear trunk carpet
Poorly painted hood with thick putty covering the hood line
Paint residue on plastic parts
Problems with window operation
Cracked windshield
Tire pressure warning and worn-out tires
Non-delivery of spare key
Not only did they fail to deliver the car within the agreed timeframe, but they also presented us with a litany of unresolved issues. This experience with Enterprise, a company that presents itself as corporate in the used car sector but fails to fulfill its commitments, has been extremely disappointing. Don't be deceived by their corporate image and seemingly attractive prices. I hope these issues will be resolved promptly with a professional solution.
On August 5, 2024, I rented a car from Enterprise for 14 days, but I encountered several issues with the vehicle. First, the car was delivered without a tire inflation kit and solution. I only realized this when the tire pressure decreased, and an error appeared on the screen. Additionally, the airb...
I want to share my experience renting a car from Enterprise, and it's crucial that you take this seriously, friends. They inflated a minor damage on the vehicle, turning it into a major issue, and handed me an exorbitant bill. This is my first-ever complaint against a business, and I'm doing it to p...
I bought a brand new Peugeot car, but when it arrived, it was covered in scratches, paint flaws, and asymmetries. The hood left front fender, and bumper did not appear to be properly aligned, indicating that the vehicle had been through a lot before arriving at my location. It appeared to have been ...
On February 11, 2025, I rented a Ford Kuga from Enterprise, but the vehicle had serious safety issues. The tires had poor traction, making it dangerous to drive, and the windshield wipers were in terrible condition, making visibility extremely difficult in bad weather. Because of these safety conce...
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