Unauthorized transactions were made using my Enpara credit card without my knowledge. I was notified of the shopping passwords, and I immediately contacted Enpara customer service via online support and by phone. After my initial message, four more transactions were made, all requiring shopping passwords, which were sent to me. Despite not sharing the password with anyone, I promptly contacted customer service to block the card. However, I was told that the pending transaction could not be canceled and that the review process could take up to 200 days. Why should I be responsible for paying this debt and then wait 200 days for a refund due to a vulnerability in your system, especially when I haven’t shared the password? I request the immediate cancellation of the pending transaction to ensure no one is affected by this situation and demand that your software team urgently addresses the 3D security vulnerability. Additionally, the transactions were made in euros and USD. Other banks can intervene instantly in similar cases—how can you not cancel these transactions? I await your response and expect immediate action.
I experienced a serious issue with Enpara regarding an unauthorized transaction on my credit card. On March 17, 2025, I noticed three unauthorized transactions on my card and immediately contacted my bank to report the fraud and request cancellation. While the bank blocked my card and access channel...
On November 26, 2025, around 4:00 AM, a transaction was made on my Enpara credit card without my knowledge or authorization. On my statement, the charge appears as “fs *supercellstore fsprg.nl nl”, and the amount is $264. My physical card was with me at the time, and I did not share my card details ...
A transaction of ₺340 was processed without my consent using my Enpara credit card at a business listed as Ş***** Ö****. I did not participate in this transaction and promptly informed Enpara as soon as I became aware of the issue. I reached out for a refund regarding the unauthorized charge, but I ...
On October 9, 2025, a total of four unauthorized transactions amounting to ₺80,000 were made from my credit card linked to my Enpara account under the name Iyzico without my permission or knowledge. The transactions occurred between 16:00 and 16:30, and I received SMS notifications with the referenc...
I am experiencing a significant grievance due to unauthorized use of my Enpara credit card (card ending in 3623). On July 21, 2025, during the early morning hours, I received two separate transaction notifications from the bank on my phone. Two transactions were made through Amazon.co.uk—one for ₺9,...
Comments