I purchased a handheld Electrolux garment steamer from Amazon on 10 March 2024. Approximately four weeks ago, the device stopped working properly, and now it does not pump at all when I try to use it. Because of this, I am unable to use the steamer for its intended purpose. Since the product has fai...
I bought the Electrolux ES62HB25UV 600 PureQ9 model vacuum cleaner about 2.5 years ago. After just one year of use, the suction power dropped by 50% and it started shutting down on its own during use. I sent it in under warranty, and they confirmed a motor failure and replaced the motor at no cost. ...
For over a year, I’ve experienced persistent cooling issues with my Electrolux refrigerator. Despite multiple service visits, three motor replacements, and countless interventions, the internal temperature has never dropped below 10°C. We initially refrained from taking legal action, trusting the co...
"This was the approach and correct communication I expected, thank you."
I bought an Electrolux vacuum cleaner called Well WQ71-50IB from Media Markt® on April 11, 2022. When we got the product, it was working fine. However, we had to send it for service later because of some cleaning problems. After it was fixed, the suction power wasn't as strong as when I first got it...
I bought an Electrolux washer-dryer with washing and drying functions, and it broke down in May, just before the warranty expired, tearing clothes. Three technicians had previously arrived, but the problem had not been resolved. The previous service technician wanted to replace the drum and stated t...
Our vacuum cleaner, which we bought on July 22, 2023 and is still under warranty, broke after only a month of use. The attachment's movable mechanism stopped rotating, and the front light stopped working. After that, I contacted the service, who told me to bring it back in 20 days. After 20 days, I ...
I bought a tumble dryer model EDH3685TDW in December 2018. It came with a 10-year motor warranty, and I registered the product in your system. The appliance's motor stopped working properly. On September 6, 2023, the authorized service came by and confirmed that the motor needs to be replaced. They ...
"Our malfunction was specified as a chronic issue, and the motherboard was replaced free of charge, including shipping, by the technical service. The warranty period for Pro C9 vacuum cleaners is 5 years. If you experience such a problem, make sure to send it with the original parts; otherwise, it may not be covered under the warranty. Just so you know. Thank you..."
I bought an Electrolux vacuum cleaner a few years ago, and it has recently started shutting down on its own. Initially, it would only make a sudden dr...
I bought an Electrolux refrigerator in August 2022. The staff who brought it to our new house set it up, and everything looked good. But when I plugged it in a week later, the freezer was working, but the top part wasn't cooling much at all. I called customer service right away, but they told me to ...
I took my cordless Electrolux upright vacuum to be fixed in Antalya. The employee asked for 100 TL and time to find the problem, but he didn't say what the problem was. I left, and when I called back a day later, he told me that the engine was burned out and that he would change it to a 1200TL. If t...
We purchased a dough kneading and mincing machine from the Ankara Sarıkayalar branch of Electrolux, and used it for only 2 weeks before it suddenly broke down while making minced meat. When we took it back to the store where we bought it, they said it was because we did something wrong, but we knew ...