eFootball KONAMI ID Hacked – Account Access, Purchases and Progress Lost

My Konami ID eFootball account was hacked, and since Wednesday, 12 August, I have not been able to access it. When I try to log in, the system says that the email is wrong and that there is no data available, so I cannot reach my account in any way. Before the account was hacked, I had spent money on it, including purchasing José Mourinho, Silvester and coins, for example 260 coins worth Ksh 180. Now I have completely lost access to these purchases and to my game progress, and I have not received any help because I have not been able to reach an effective solution channel. I request that my account be investigated, my access to my Konami ID be restored safely, and all my in‑game purchases and progress be returned to me. If this is not possible, I request an appropriate refund for the payments I made on this hacked account.