Educly Unauthorized Monthly Subscription Charges – Refund Request

49

I enrolled in an online course with Educly, and without my authorization they have been charging me a subscription every month. In my bank statement there are payments to Educly for 29.99 that I never approved as a recurring charge. I first noticed these debits in June, and they continued in July and August as monthly renewals. I have tried to contact Educly customer service several times to stop these unauthorized charges, but they do not respond and I have not received any solution or information about how to cancel the subscription from their side. I request a full refund of the amounts charged for these three months and the immediate cancellation of any active subscription or recurring payment associated with my account, so that no further charges are made to my debit card.

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